‘I’ve been through this lesson, but two things are not happening for me. On your step 18, the dialogue for choosing a email client does not appear. And step 20, when I double-click on the attachment, I just get the usual open or save file as commands. What am I missing?’

Has there been a reply to this? Apologies if there has, could you point me in the direction of it?
The form would be really useful, if I could get it to add the data to a collection
Thanks Liz

I have an existing system through which users can submit change requests, but they tend not to include sufficient information, so I’ve created a PDF form for them to fill out the form and attach to the request within that existing system. I can’t ask them to fill out the form and print it, because they’ll need to attach a filled-out, electronic version to their request. I also can’t ask them to fill out the form and click a button that submits it via email because that would circumvent the process of the existing system. For the processors who handle the requests, the forms mean nothing unless attached to a new request.

What I need is for users to be able to fill in the form electronically, and save that filled-in copy locally so they can then attach it to their request submitted through the existing system.

Am I really asking for so much? It’s a simple need, isn’t it?

But Acrobat won’t let me do it! Users can’t save copies of the from with the fields filled out! Or if they can, the instructions on how to do so are hidden so deeply that I can’t find them in Acrobat’s Help, the Adobe web site, or any of the umpteen users forums I’ve searched on the Web.

As I’ve said, it’s incredibly frustrating. Adobe has designed an excellent form creation feature, and then blocked me from using it by forcing submission process on me that I can’t use.

How does one link to the answers or further discussions to the questions posted here?

Thanks,

Warren

I have some forms I created in Adobe LifeCycle Designer for an intranet. They have Submit buttons with mailto: links to a couple of different people. The Submit button has these properties as copied directly from the Object/Submit field, but actual address changed and the quotes are added manually for clarity of reference: “mailto:Office.of.xxx.Research@xxx.edu; Barbara.A.xxx@xxx.EDU”

Most of the people can use the links fine, but a couple of folks have problems:

One person, when they click the button, gets nothing. No email opening with an attachment, no error message. Nothing.

Another person, when they click the button, gets a Microsoft Office Outlook dialog box that says “No profiles have been created. To create a new profile, use the Mail icon in the Control Panel.” This person doesn’t use Outlook *at all* for anything.

Other than these two, the rest of the users have no problem at all.

Got any ideas?

Thanks,
Tita

I have been using the forms feature in Acrobat 8 for a while. When it works it is really cool. The problem is a number of the people I need information returned from use webmail and only webmail. Many people tell me it doesn’t work. They often have no clue as to why and little computer knowledge. I tell them to download the form to their computer, but then they can’t send it back. I use a MacBook Pro, others are mostly on Windows machines of all ages. Many of the people are older and not techies. They get frustrated and upset. The process seems simple to me any many others that I get the forms returned from. Do you have any tips or suggestions I can tell the recipients to help them make the process work for them?

Thanks,
Best regard,
Terry Crooker
USA